Shipping policy
DELIVERY
COVID 19 DELIVERY UPDATE:
Our team is working hard to get your order out as quickly and safely as possible but please bear with us as delivery times may take longer than usual, and may take at least 3-5 working days within the UK & Europe.
Our customer care team are experiencing extremely high levels of calls and emails so we ask that you kindly only contact them if your order hasn’t arrived after 10 working days after despatch.
We offer Free shipping in UK Mainland by Royal Mail
You can check you order status via Royal Mail website or mobile app: https://www3.royalmail.com/track-your-item#/Next day delivery
If you need your order urgently, please select Priority Despatch at the checkout and we will prioritise and despatch it the same day for you. There is a charge of £5.54 for our priority despatch service. Subject to courier demand, your order will arrive the next working day Courier provided you ordered before 1pm the day before. Priority Despatch orders placed after 1pm will leave our warehouse the following working day*. Please note, if you place your order between 1pm Friday - Sunday, it will be despatched on the following Monday*.
* Excludes weekends and bank holidays
UK Islands, Highlands, PA Postcodes and Northern Ireland
Orders will be charged £27 to any of the islands with a 2-3 day delivery if order placed after 1 PM.
Mainland Europe
Consider 3-4 days for orders placed before 13:00 hrs.After 13:00 the order will be prepared the following day.
The Netherlands
We offer Free shipping by Post NL on orders below 100€.
For orders above 100€ we will deliver by DHL at our cost.
Rest of Europe
Orders will be delivered by DHL courier service preferably. In case of any issues with DHL, deliveries may be made by UPS or FEDEX.
Allow 2-3 days delivery depending on location.
Please consider shipping rates as follow:
CountryShipping valueThe Netherlands Free shippingGermany / Belgium€10.43Italy/ Spain / France/ Austria€19.00Denmark / Sweden€ 24.28Norway €40.41Switzerland€28.